Payment Policy

Payment Processing: All payments are processed securely through Stripe, a globally recognized and trusted payment processing platform. Both guests and hosts are required to set up a Stripe account to make and receive payments. This ensures that all transactions are secure, protected, and can be tracked transparently.


Booking Fee: A booking fee of [percentage]% of the total booking price is charged at the time of booking. This fee is non-refundable and is used to cover the administrative costs of managing the booking. The booking fee ensures that Medistay can continue to offer a high-quality service to all our users, providing a seamless and efficient booking process.


Stripe Connect: In order to receive their rent funds, hosts are required to sign up to Stripe Connect within the host dashboard. Before they receive the rent funds, Stripe Connect takes a small percentage of the transaction fee. This is a standard procedure for payment processing platforms and allows for the secure and timely transfer of funds.

We understand that having the right base is a big deal, and we’re here to help you find the right accommodation that meets your budget and needs.

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